Frequently Asked Questions

10gbet FAQ — Answers to All Your Questions

Registration, login, deposits, withdrawals, bonuses, or betting rules — find answers to all your questions right here. If you still need help, contact support directly.

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Account & Registration

Signing up with 10gbet only requires three things:
  • An active Bangladeshi mobile number
  • A valid email address
  • Must be 18 years of age or older
Registration is completely free and takes just 3 minutes to complete. Register here.

No. Under 10gbet's policy, each person is allowed to operate only one account. Creating multiple accounts may result in all of them being suspended and any bonuses being forfeited. For more details, Terms & Conditions See.

To complete KYC verification, log in to your account, go to "Profile Settings", and upload any one of the following documents:
  • National ID (NID) — front and back
  • Passport (first two pages)
  • Driving License
Verification is usually completed within 24 hours. Large withdrawals are restricted until verification is done.

On the login page and click the "Forgot Password?" button. Enter your registered mobile number or email to receive an OTP. Use the OTP to set a new password. The whole process takes just 3 minutes.

If your account is suspended, the reason will be shown at the time of login. support@10gbet.clickEmail us or contact us via Live Chat. Once identity is verified with KYC documents, your account can typically be reactivated within 24 hours.
Deposit & Withdrawal

The following payment methods are supported on 10gbet:
  • Mobile Banking: Mobile Pay, Nagad, Rocket
  • Bank Transfer: Selected Bangladeshi banks
  • Crypto: USDT (TRC20)
The minimum deposit is just ৳100 and the minimum withdrawal is ৳500.

Deposits via Mobile Pay, Nagad, and Rocket are typically Instant (1–5 minutes) Bank transfers may take 1–3 hours. If your balance hasn't updated within 15 minutes, take a screenshot of your payment and contact support.

After submitting a withdrawal request, it typically takes 15 minutes to 2 hours processed within. KYC-verified accounts are processed fastest. During peak hours, it may take up to 24 hours.

  • Minimum deposit: ৳100
  • Maximum deposit (per day): ৳5,00,000
  • Minimum withdrawal: ৳500
  • Maximum withdrawal (per day): ৳2,00,000 (KYC Verified)
Higher limits apply for VIP members.

Wait 15 minutes first, then refresh the page. If the balance still hasn't appeared, grab a screenshot of your payment or your transaction ID and support@10gbet.click. Issues are typically resolved within 1 hour.
Bonuses & Promotions

On your first deposit at 10gbet 100% Welcome Bonus available, up to a maximum of ৳10,000. That means a ৳1,000 deposit gives you ৳2,000 to start with. For full bonus terms, Promotions page See.

For the welcome bonus, typically a 5x rollover conditions apply. This means you can withdraw once you've wagered the bonus amount 5 times. For example, a ৳2,000 bonus requires ৳10,000 in bets before withdrawal. Specific terms may vary for each promotion.

10gbet regularly offers a range of promotions — free bets, weekly cashback, reload bonuses, and more. To claim them:
  • Check the "Promotions" section while logged in
  • Latest Promotions page Check regularly
  • Extra bonuses are available during special events (IPL, FIFA, BPL)

No, bonuses cannot be withdrawn directly. Winnings from a bonus can be withdrawn once the rollover requirement is met. Your original deposit can be withdrawn at any time before completing the rollover — but doing so will forfeit the bonus.
Betting Rules & Odds

10gbet offers betting on 30+ sports. The most popular:
  • Cricket (IPL, T20 World Cup, BPL, Test)
  • Football (Premier League, UEFA, FIFA)
  • Tennis, Badminton, Kabaddi
  • E-Sports (CS2, Dota 2, PUBG)
  • Virtual Sports
To view all events Sports Events page Visit.

Live betting (in-play betting) means placing bets while a match is in progress. Odds update in real time and you can place a bet at any moment. Options available on 10gbet's live betting include: match winner, next wicket/goal, over/under, handicap, and more. On the match odds page See.

The cash-out feature lets you secure a partial or full win before the match ends. For example, if your team is leading but the outcome is uncertain, cashing out lets you lock in a guaranteed profit. Cash-out may not be available on all matches.

10gbet uses decimal odds. Here's how to read them:
  • Odds of 2.00 means a ৳100 bet returns ৳200 if you win (profit: ৳100)
  • Odds of 1.50 means a ৳100 bet returns ৳150 if you win (profit: ৳50)
  • Odds of 3.00 means a ৳100 bet returns ৳300 if you win (profit: ৳200)
For a detailed breakdown Analysis Page See.
Mobile App

10gbet is available for both Android and iOS. Download it directly from the From the download page Get the APK or App Store link. It may not be available directly on the Google Play Store or Apple App Store, so downloading from the official site is the safest option.

To install the APK on an Android phone, you'll need to enable "Install from unknown sources":
  • Phone's Settings → Security → Unknown sources Enable
  • Or go to Settings → Apps → Special App Access → Install Unknown Apps
You can turn it off again after installation. Detailed guide Go to the Download page available.

Yes, you can log in to both the website and the app using the same account. Your balance, betting history, and bonuses all stay in sync. You can even be logged in on mobile and desktop at the same time.
Security & Responsible Gambling

Yes. 10gbet uses 256-bit SSL encryption. All transactions are encrypted and your personal information is never shared with third parties. Our Privacy Policy Read.

10gbet supports responsible gambling. You can:
  • You can pause your account for a set period of time
  • You can set a deposit limit
  • You can permanently close your account (self-exclusion)
For more details Responsible Gaming page See.

After logging in, go to Account Settings → Security and enable the "Two-Step Verification" option. You'll receive an OTP on your mobile each time you log in. With this enabled, no one can access your account even if they know your password.
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Contact Support
Email Support
support@10gbet.click
Typically replies within 1 hour
Live Chat
24/7 Bangla Support
Avg. wait: 2 minutes

Why choose 10gbet?

Thousands of Bangladeshi bettors choose 10gbet every day — here's why

Instant Deposits

Deposit via Mobile Pay, Nagad, or Rocket in just 1–5 minutes. Never miss a bet.

SSL-secured platform

Your account and transactions are fully secured with 256-bit encryption.

Full Bangla Interface

The entire platform is in Bangla — betting, support, and notifications, all in your language.

Live Betting & Scores

Bet at real-time odds during live matches and follow the live score.

New bonuses every day

From welcome bonuses to weekly cashback — there's always a promotion waiting for you.

24/7 Bangla Support

Get support in Bangla anytime via Live Chat or email.

Didn't find your answer?

Can't find your answer in the FAQ? Reach our 24/7 Bangla support team directly, or sign up now to get started.

Support email: support@10gbet.click

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